In “Nonprofit Management 101,” Carson laid out the qualities that all leaders should and should not have. The direction of your organization will ultimately determine the specific characteristics you should express, but Carson wrote that the following eight factors shouldn’t be ignored, regardless of the situation:
- DO lead consistently with passion and explicitly stated organizational values to inspire those around you.
- DO insist on a comprehensive annual evaluation.
- DO learn equally from outstanding and mediocre leaders.
- DO cultivate the art of active listening.
- DON’T ever surprise your board.
- DON’T avoid confronting the –isms of racism, sexism, and ageism in your organization.
- DON’T confuse delegating with managing.
- DON’T rely on a one-size-fits-all leadership style.